Hotel Claiton Shin-Osaka is a 3-star hotel centrally located in the Shin-Osaka district. Its proximity to public transport offers easy access to popular attractions, including Osaka Castle and Dotonbori Shopping Street. The hotel features a comfortable ambiance with modern amenities and a classic style. Unique aspects include an onsite restaurant and a variety of recreational facilities for guests.
Location
Hotel Claiton Shin-Osaka is just a three-minute walk from Nishinakajimaminamikata Subway Station and one stop from Shinosaka Shinkansen Station. It is a five-minute taxi ride from JR Shin-Osaka Station, providing easy connections to Umeda Station and beyond. Notable attractions such as Universal Studios Japan and the Giant Ferris Wheel are within a short distance.
Rooms
The hotel offers 153 air-conditioned rooms, each equipped with a flat-screen TV, refrigerator, and private bathroom. Guests can enjoy amenities such as premium bedding, bathrobes, and complimentary toiletries. Classically furnished rooms provide a warm atmosphere, with some featuring a semi-double bed. In-room comforts include a Yukata robe and slippers, enhancing the guest experience.
Eat & Drink
Prenor Restaurant serves a diverse breakfast buffet with both Western and Japanese options. Guests can also indulge in European dishes during lunch at this on-site eatery. A coffee shop/café is available, allowing guests to grab snacks at their convenience. The culinary offerings aim to cater to various tastes and preferences.
Leisure & Business
The hotel features a range of recreational amenities including an indoor and outdoor Japanese-style pool, hot tub, sauna, and spa services. Business facilities include a business center, complimentary wired and wireless Internet access, and express check-out options. Dry cleaning and laundry services are also available for added convenience.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat
“The room was a delightful surprise, exceptionally clean and equipped with all the essentials I needed for a relaxing stay.” view full review
Cozy Atmosphere
“I enjoyed the spacious living area; it was fresh and inviting, making me feel right at home throughout my stay.” view full review
Restful Sleep
“The bedroom was perfect for my needs; despite being a smoking room, it felt comfortable and provided an excellent night's rest.” view full review
Refreshing Bath
“The bathroom was well-maintained and stocked with everything I needed, contributing to an overall refreshing experience during my stay.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Free Facilities
Cigarette Smell
Small Rooms
7.6/10
Very good
Rooms
7.3
Location
8.7
Service
8.4
Dining
7.5
Guest reviews
7.6/10
based on 20 reviews
7.4
7.4/10based on 661 reviews
F.
United States of America,
March
2024
7.8/10
The hotel is conveniently located near Skin-Osaka station, making it easy to access the airport via the bullet train with Rail Passes. The rooms, though spacious, show signs of age, making it a challenge to find enough space for luggage. The hotel offers a variety of dining options with a Japanese/Western buffet that changes daily, though pricing may be on the higher side. However, the abundance of nearby restaurants adds to the overall convenience of dining choices.
Rooms
7.0
The rooms, while bigger than the usual double room, may feel a bit cramped due to their age.
Service
9.0
The service was top-notch, with attentive staff offering great assistance and housekeeping services.
Location
8.0
The hotel's location near Skin-Osaka station is ideal for airport access and dining options, though it may be inconvenient for those seeking a more central location like Namba.
Dining
7.0
The dining experience features a Japanese/Western buffet with changing selections, providing a good variety but at a slightly higher cost.
Facilities
8.0
The hotel boasts essential amenities like 24-hour reception, coin laundry, and in-room bath facilities, enhancing the overall guest experience.
Ron
United States of America,
February
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were cozy with nice free facilities like massage chairs and a public bath, although there was a slight cigarette smell. The small size of the rooms is typical in Japan, but overall, it was a comfortable stay.
Rooms
8.0
The rooms were small but cozy and offered free massage chairs and a public bath. There was a faint cigarette smell, but it didn't bother me much.
Service
7.0
The staff was helpful and nice, although the space at the hotel is a bit small. They provided a good range of both western and Asian foods during my stay. I was initially lost finding the hotel, but a Google map print out saved the day.
Location
9.0
The hotel's location was excellent, close to a metro station for convenient travel around Osaka. Additionally, being near the Osaka-Kyoto Hasnkyu line made trips to Kyoto easy and affordable.
Dining
8.0
The dining experience was satisfactory with a nice variety of western and Japanese food options. I particularly enjoyed the fresh-baked scones.
Facilities
8.0
The hotel had good facilities overall, and I appreciated the amenities provided during my stay.
Convenient Location
Cigarette Smell
Edward
United States of America,
February
2024
7.4/10
The hotel offers small yet tidy semi-double rooms, ideal for a couple with a couple of big luggage pieces. The friendly and helpful service made our stay enjoyable. The location, though not the best for tourism, was relatively good with convenience stores nearby. The dining options were average but included a nice Japanese/Western buffet. The facilities are well-maintained and suitable for a comfortable stay.
Rooms
7.0
The rooms are small but good enough for a couple and 2 big luggage pieces.
Service
8.0
The staff were friendly and helpful, making it easy to get around Osaka.
Location
7.0
The location was relatively good, 10 minutes' walk from the subway station with convenient stores nearby.
Dining
7.0
The dining experience included a nice Japanese/Western buffet.
Facilities
8.0
The facilities are well-maintained and suitable for a comfortable stay.
Frank
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located near transportation links to Kyoto and boasts a lively surrounding area. The rooms are small but adequate for a restful stay after exploring the city. The service is top-notch with friendly and helpful staff. The dining options are varied, leaning towards Japanese tastes, and can be a bit expensive. Overall, a great value for the prime location and service quality.
Rooms
7.0
The rooms are small, as expected for the price, but just right for two people looking to relax after a day out.
Service
9.0
The staff go out of their way to assist, and housekeeping is excellent.
Location
9.0
The hotel's location is pulsing with life, full of cafes and bars, and very convenient for exploring Osaka and reaching central Kyoto quickly.
Dining
8.0
The dining options include a variety of Western and Japanese food, catering well to different tastes.
Facilities
8.0
The hotel offers good facilities, including laundry services, making it a practical choice for travelers.
Convenient location
Small rooms
William
United Kingdom,
December
2023
8.4/10
The hotel offers clean, though small, rooms at a great price with added perks like massage chairs, a public bath, and a welcome drink. The staff is super friendly and helpful, with limited English but willing to go the extra mile. The location is excellent, close to both metro and train stations for easy exploration. The dining experience is a mix of Japanese and Western choices, on the pricey side but worth it for the variety. Overall, a budget-friendly stay with fantastic service and convenient access to transportation.
Rooms
8.0
The rooms, while small for the price, are clean and come with access to a hot water heater that doubles as a kettle.
Service
9.0
The staff was super friendly and helpful, offering umbrellas for free and recommending places to visit. Housekeeping and laundry services were top-notch.
Location
10.0
The hotel's location is fantastic, with easy access to both metro and train stations, making it a breeze to explore Osaka and even travel to Kyoto within a short time and at a low cost.
Dining
7.0
The dining options offered a mix of Japanese and Western dishes, albeit a bit expensive. However, the variety and quality made it a worthwhile experience.
Facilities
8.0
The hotel provides free access to massage chairs, a public bath, and a welcome drink, adding value to the stay.
Gillian
United Kingdom,
December
2023
8.2/10
The hotel has a convenient location near train stations, making it easy to explore Osaka. The rooms are quite large but a bit old and small, which can be a downside. The dining options are varied and enjoyable, especially the buffet breakfast. The service is helpful, although there may be limitations with English-speaking staff. Overall, a relatively good value for money choice.
Rooms
7.0
The rooms are quite large but feel a bit old and small.
Service
8.0
The staff went out of their way to assist, despite some limitations with English-speaking staff.
Location
9.0
The hotel is relatively good, very easy to reach from the subway station, and close to train stations.
Dining
9.0
The dining experience was very good, particularly in love with the buffet breakfast.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
William
United States of America,
November
2023
7.8/10
The hotel's location is superb, with easy access to transportation hubs for exploring Osaka and Kyoto. The rooms, while clean, were a bit small for shared occupancy. The staff went out of their way to offer recommendations and assistance, though the limited TV programs were a drawback. The dining options varied, with both Japanese and Western dishes offered.
Rooms
7.0
The rooms were clean though small, making it a bit inconvenient when shared with another person.
Service
8.0
The staff was very kind and helpful, recommending places to visit and always being available to assist.
Location
9.0
The hotel's location is excellent, with easy access to metro and train stations for seamless travel around Osaka and to Kyoto.
Dining
8.0
The dining experience offered a variety of Japanese and Western dishes, catering to different preferences.
Facilities
7.0
The hotel offered essential facilities, though the limited TV programs in the room were a downside.
Great location
Small rooms
Edward
United Kingdom,
October
2023
7.6/10
The room was just right for two people who just want to rest after a day at the park, but a bit small for a double room. The service was helpful, even though their English-speaking staff were limited. The location was very convenient, within a 3-minute walk to the nearest train station. The dining experience was nice with a good variety of Japanese and Western dishes. The facilities were decent. Rooms: The room was just what we needed after a tiring day at the park. Rating: 7/10 Service: The staff, though limited in English, were still helpful. Rating: 7/10 Location: The hotel's proximity to the train station was very convenient for getting around. Rating: 9/10 Dining: The dining experience offered a nice variety of food choices. Rating: 8/10 Facilities: The facilities were satisfactory for our stay. Rating: 7/10
Rooms
7.0
Just right for two people who just want to rest after a day at the park
Service
7.0
Helpful service despite limited English-speaking staff
Location
9.0
Convenient location within a 3-minute walk to the nearest train station
Dining
8.0
Nice dining experience with a good variety of Japanese and Western dishes
Facilities
7.0
Decent facilities for our stay
Anthony
United Kingdom,
October
2023
8.2/10
The hotel is very conveniently located near transportation options for exploring Osaka and Kyoto. The rooms, although small when shared, have full bathroom facilities and everything you need. The service is exceptional, with staff going out of their way to assist and being very friendly. The dining offers a variety of Japanese and Western dishes, but the choice of Western food is limited. Overall, a great value for money stay in a central area with friendly service and adequate rooms.
Rooms
8.0
The rooms, albeit small when shared, provide full bathroom facilities and all necessary amenities.
Service
9.0
The service here is top-notch, with staff always willing to help and lend umbrellas free of charge.
Location
9.0
The hotel's location is excellent, near both metro and train stations, making it easy to travel around Osaka and even reach central Kyoto quickly.
Dining
7.0
The dining options include a variety of Japanese and Western dishes, but the selection of Western food is somewhat limited.
Facilities
8.0
The facilities provided are satisfactory and meet the needs of travelers.
Jake
United States of America,
September
2023
8.2/10
I had a pleasant stay at the hotel with its clean and attractively decorated rooms, despite some compact spacing. The staff was extremely helpful, clean, and forthcoming with their hospitality. The location was very convenient, just two minutes from the subway station. The dining experience offered a nice Japanese/Western buffet but could be more varied. The facilities were well-maintained and added to the overall positive experience.
Rooms
8.0
The room was spotlessly clean and attractively decorated, but a bit compact with limited space around the desk.
Service
9.0
The staff was extremely helpful, clean, and forthcoming with their hospitality.
Location
9.0
The location was very convenient, just two minutes from the subway station M14.
Dining
7.0
The dining experience offered a nice Japanese/Western buffet with some continental choices but could have more variety.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience.
Dean
United States of America,
August
2023
7.6/10
The hotel has its ups and downs, with rooms that literally smell like an ashtray but are surprisingly quiet and spacious with a nice view. The service is top-notch, friendly, and courteous, with attentive staff who go above and beyond to assist guests. The location is a major plus, being very accessible to Shinkansen and all desired areas, though it might require additional spending on subway fares. The dining options vary from average Japanese fare to a delightful Japanese/Western style buffet. Overall, the facilities are satisfactory, providing a decent experience for guests.
Rooms
7.0
Despite the ashtray smell, the rooms were quiet, spacious, and offered a nice view.
Service
9.0
The service was exceptional, with friendly and helpful staff always ready to assist.
Location
8.0
The location is very convenient, especially for those using the Shinkansen services, although subway expenses may add up.
Dining
7.0
The dining experience ranges from average Japanese food to a delightful Japanese/Western style buffet.
Facilities
7.0
The facilities provide a satisfying experience for guests.
John
United Kingdom,
August
2023
7.6/10
The hotel rooms are small but good enough for a couple with 2 big luggage. They are a bit old but still decent. The service was great, especially with taking messages and being friendly when passing by. The location is convenient near Skin-Osaka station for those with Rail Passes. The dining experience offers a nice Japanese/Western style buffet with good choices. Overall, a decent stay with minor drawbacks.
Rooms
7.0
The rooms are small but good enough for a couple with 2 big luggage. They are a bit old.
Service
8.0
The service was great, especially with taking messages and being friendly when passing by.
Location
8.0
The location is convenient near Skin-Osaka station for those with Rail Passes.
Dining
7.0
The dining experience offers a nice Japanese/Western style buffet with good choices.
Facilities
8.0
Good facilities available.
Convenient location
Old rooms
Francis
United Kingdom,
August
2023
7.8/10
The hotel is conveniently located near two train stations, making it easy to explore Osaka and nearby areas; however, it is a bit far from the central station like Namba. The rooms, despite becoming warm after 8 am and initially being a smoking room, were surprisingly comfortable for a non-smoker like me, though they were on the smaller side.
Rooms
7.0
The rooms were small but surprisingly comfortable despite becoming warm later in the day. Great for a non-smoker.
Service
8.0
The service was friendly and efficient. The staff were great at relaying messages and providing a welcoming atmosphere during our stay.
Location
9.0
The location is excellent, being very close to a metro station for exploring Osaka and a train station that conveniently connects to central Kyoto in under an hour and at a budget-friendly fare.
Dining
7.0
The dining experience offered a variety of Western and Japanese food options, although it seemed a bit inconsistent in quality from day to day.
Facilities
8.0
The hotel facilities were decent overall, providing what we needed for a comfortable stay.
William
United States of America,
August
2023
8.4/10
I thoroughly enjoyed my stay at this hotel. The location is fabulous, close to the subway station and within walking distance of Shin-Osaka station, making it easy to explore Osaka and travel to nearby cities like Kyoto and Hiroshima. The rooms, though somewhat small like many other Japanese hotel rooms, were comfortable and adequate for a couple with a couple of large suitcases. The friendly and helpful staff went out of their way to assist me, making my stay even more pleasant. The buffet breakfast was a true delight, offering a nice mix of Japanese and some western options that varied daily.
Rooms
8.0
The rooms were comfortable and typical of Asian lodgings.
Service
9.0
The staff went out of their way to assist and were very welcoming and polite.
Location
9.0
The hotel's location is superb, with easy access to sightseeing in Osaka and major train services at Shin-Osaka station.
Dining
8.0
I was in love with the buffet breakfast that offered a good mix of Japanese and limited western food daily.
Facilities
8.0
The hotel facilities were convenient and well-maintained, offering everything I needed during my stay.
Phil
United Kingdom,
August
2023
7.6/10
The hotel is conveniently located near a metro station for easy access around Osaka and even closer to a train station for a quick trip to central Kyoto. The rooms are compact with limited space for luggage, but the price is reasonable. The service is friendly and helpful, making for a pleasant stay. The dining options offer a mix of Japanese and Western cuisine with some limitations. The location is great for exploring different parts of the city, though it's close to a busy railway line.
Rooms
7.0
The rooms are on the smaller side, but clean and comfortable overall.
Service
9.0
The staff is friendly and helpful, ensuring a welcoming experience.
Location
8.0
The hotel's location is convenient for exploring Osaka and quickly reaching central Kyoto, but being near a busy railway line can be noisy.
Dining
7.0
The dining options are decent with a mix of Japanese and Western choices, though somewhat limited.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay, though nothing extraordinary.